ValScreen

Refund Policy

Last updated: August 26, 2026

This Refund Policy applies to paid ValScreen subscriptions purchased through https://www.valscreen.com. ValScreen LLC ("ValScreen," "we," "us," or "our") provides subscription-based stock screening and research software. Subscriptions are sold through Link using Stripe Managed Payments, our merchant of record service, which processes subscription payments, applicable taxes, invoices, cancellations, and approved refunds.

CANCELLATIONS

You may cancel a paid subscription at any time through the billing-management link in your ValScreen account or by contacting us at admin@valscreen.com. Cancellation stops future renewals. Unless a refund is required by applicable law or approved under this policy, you will retain paid access through the end of your current billing period.

Deleting your ValScreen account does not necessarily cancel an active paid subscription. Please cancel the subscription through the billing portal or contact us before deleting your account.

REFUNDS

Except where required by applicable law, subscription payments are non-refundable after a billing period begins. We do not ordinarily provide prorated or partial refunds for unused time, unused features, unused AI allowances, downgrades, or cancellations made after a renewal charge.

We will review requests involving:

  • duplicate or erroneous charges;
  • unauthorized transactions reported promptly;
  • a material technical failure that prevented access to the paid Service and that we were unable to correct within a reasonable period; or
  • any refund or cancellation right required by applicable law.

Nothing in this policy limits any non-waivable consumer right available in your jurisdiction. Stripe or Link may also approve or issue a refund when required by law, applicable buyer terms, card-network rules, or merchant of record obligations.

HOW TO REQUEST A REFUND

Email admin@valscreen.com with the email address used for the purchase, the Stripe or Link transaction or invoice number if available, the date and amount of the charge, and a short explanation of the issue. Do not send full payment-card details.

You may also contact Link transaction support.

We will review complete requests promptly. Submission of a request does not guarantee a refund unless applicable law requires one.

EFFECT OF A REFUND

If a full refund is approved, access to the refunded paid plan and its paid features may end when the refund is processed. A partial refund, when approved, may result in a corresponding adjustment to the paid-access period. Stored research data will be handled according to our Terms of Service and Privacy Policy.

CONTACT US

ValScreen LLC
7901 4th St N
St. Petersburg, FL 33702
United States
Email: admin@valscreen.com